The Regional Program Manager provides advice and direction on the effective management of the hospitalityservices needs of the organization in collaboration with the Site Manager and Site  Hospitality staff.  This position
is directly responsible for meeting the hospitality services needs of the organization through  on-going and project
based work.

Key accountabilities:

• annual site budgets for food, housekeeping and laundry, taking into account operational and staffing requirements.
• Ensure all daily, weekly and monthly audits and documents are completed
• Implement, monitor and maintain all required legal documents in compliance with provincial health authority
• Develop, implement and maintain all hospitality training, roll outs and projects
• Monitor expenditures and the operations and upkeep of equipment
• Liaise with contract services
• Investigate and follow up on events and concerns
• Assist with recruiting, training and supervising food service, housekeeping and laundry staff.

If you have a passion for achieving excellence in the delivery of continuing care services then this position is for you.

Reporting to the Senior Director of Operations, the British Columbia Director of Operations will provide leadership and operational oversight for a range of services including assisted living, complex care, dementia care, and day programs located in multiple care homes. As the Director of Operations, you will work with other organizational leaders to ensure that care and services are aligned with our Mission, Vision, and Values, GSC goals and objectives, and that effective and efficient clinical care and services are being provided. By utilizing your proven interpersonal, networking, and relationship building skills, you will assume a leadership role in growing your team by empowering them to pursue leading practices, building a quality-focused culture, and promoting quality improvement and resident/client safety improvement plans. You will oversee the development of annual budgets and monitor monthly variance reports.

A health related degree paired with a gerontology or health administrator certificate is required. You will have a minimum of ten (10) years of management experience with at least three (3) years of management experience at a senior level. Experience will include a background in continuing care, dementia care, gerontology, negotiation, team building, conflict management, and budget management. You will bring outstanding interpersonal skills and maintain an open and sincere approach with all staff while demonstrating respect and compassion for everyone equally.