As an organization, we are working in partnership with the various health authorities and governments as we deal with the effects of the COVID-19 pandemic. The COVID situation is evolving very quickly, and based on feedback that we have received from residents and families we have decided as an organization to implement stricter protocols in relation to essential visitors.
Effective Thursday, March 26, essential visits will be limited to only those residents receiving compassionate care (for example, those that are at the end of life or enduring a critical illness). Visitation for compassionate care reasons will still be limited to one person, and they will need to pass screening beforehand.
While we understand that this may be a hardship for you and our residents, please understand that COVID-19 is a particular risk to older adults and those with heart or lung disease, or multiple chronic conditions. Prevention of infection is the most important step we can take in protecting one of our most vulnerable populations, those in congregate living. While fully appreciating the need to find the balance between visitor restriction and ensuring continued quality of life for residents, visitor restriction is one of the most important tools we have available to us.
Please know that we understand the importance of visits from family and loved ones to our residents, and we appreciate your support in helping us keep everyone safe. As we move forward, we will work together to meet the needs of your loved one.
We are looking at other ways to help our residents and their loved ones connect, and we’re certainly open to suggestions.
We do have our well-wishes tool on our website. If you’re interested in sending a note to your loved one, visit www.gss.org and click on the well-wishes tab under the “contact” button. Messages received are delivered the next business day.
If you have any questions or concerns, please don’t hesitate to reach out to us.