About Us

Mission, Vision, Values

Since our inception, Good Samaritan has found our identity in the parable of the Good Samaritan. Like the Samaritan, we reach out to welcome the people we serve in a spirit of compassion.

Mission


Following in the footsteps of the Good Samaritan, we extend Christian hospitality to people and communities in need.

Vision


Being and belonging – every person, every home.

Values


Excellence

We provide exceptional experiences to those we serve and go above and beyond through innovation of service.

We do this by:

  • approaching care with the person and family at the centre;
  • delivering high-quality service;
  • being prompt and agile in addressing individual and family concerns;
  • committing to ongoing improvement in processes, services, and client
    relations;
  • being adaptable to changing individual needs and circumstances, and
  • measuring and monitoring service quality.

Inclusion

We foster an organizational culture that accepts and nurtures the individuality of others and represents all people within our communities.

We do this by:

  • fostering environments that are inclusive, comfortable, and welcoming for all;
  • striving to have the people who serve within our organization reflect the diversity of the communities we serve;
  • role modelling expectations and behaviours for all in embracing equity, diversity, and inclusion;
  • promoting fairness and justice by addressing systemic barriers, providing resources and support based on individual needs, and
  • embracing our opportunity and responsibility to move forward on the path of Reconciliation.

Healthy Relationships

In a spirit of compassion, we work in supportive partnerships and open our hearts to others by affirming their goodness and potential. 

We do this by:

  • showing respect to others;
  • communicating openly and sincerely;
  • showing compassion to others;
  • upholding dignity;
  • supporting the potential in everyone, and
  • working in partnership with people and communities.

Servant Leadership

We lead through giving of ourselves in service to others by acting with courage in a trustworthy and ethical manner.

We do this by:

  • being accountable for all of our actions;
  • demonstrating integrity;
  • being good stewards of our resources; and
  • demonstrating fairness.

Publications

2024 - 2029 Strategic Plan - Connecting Communities

2024-2029
Strategic Plan